Store FAQ

Placing orders through the Minco eStore requires a credit card. If you wish to be invoiced instead, please contact a Minco Customer Service Representative to order direct from Minco. Note that there may be a difference in ordering minimums on versus ordering via a Minco Customer Service Representative.

Yes, we ship around the world (except to countries prohibited under U.S. law). See our full shipping policy here.

Minco eStore does not accept other shipping account numbers. All shipments will be automatically processed within the cart and shipped via UPS. See our full shipping policy here. offers standard Minco components. If you do not see what you need, please contact a Minco Customer Service Representative for assistance through the contact page.

We currently don’t offer quantity or volume discounts on the eStore.

There is a $50 minimum order. You cannot proceed to checkout with less than $50 of product in your shopping cart.

Go to My Account, enter your login information, navigate to View Orders to check order status or UPS tracking information.

Technical information is available on the part detail page. Contact us to request additional information.

We do not allow partial shipment of orders.  If an order cannot ship in full, the order will hold until complete. A separate email will be sent with your order lead time and another email with tracking when the order ships.

Minco’s eStore does not accept terms, orders must be placed by credit card only.

Your credit or debit card will not be charged until your item(s) ship. Before your item(s) is shipped, your debit or credit card statement may show an account hold. Please note, these funds have not been deducted but are being reserved within your account to ensure your order can be processed. This is known as an “authorization hold” and typically lasts from 3-7 days, but can be as long as 28 days, depending upon the policy of your bank.

Minco’s eStore is not able to collect and validate tax ID’s and taxes are charged if it’s a taxable state. Minco collects tax for the following states: CA, FL, GA, IN, MA ,MI, MN, NY, NC, TX, UT, VA and WA